MMS Delivery Delays To AT&T in the US From a Subset of Shortcodes

Incident Report for Twilio

Resolved

We are no longer experiencing MMS Delivery Delays To AT&T in the US From a Subset of Shortcodes. This incident has been resolved.

Posted Jul 23, 2023 - 14:18 PDT

Monitoring

We are observing a recovery in MMS Delivery Delays To AT&T in the US From a Subset of Shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 23, 2023 - 13:15 PDT

Update

We are still experiencing MMS Delivery Delays To AT&T in the US From a Subset of Shortcodes. Our engineers are working with our carrier partner to resolve this issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 23, 2023 - 11:21 PDT

Update

We are experiencing MMS Delivery Delays To AT&T in the US From a Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 23, 2023 - 10:40 PDT

Investigating

Our monitoring systems have detected a potential issue with MMS Delivery Delays To AT&T in the US From a Subset of Shortcodes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jul 23, 2023 - 10:36 PDT

This incident affected: CARRIER NETWORK (MMS Short Code, North America).