Outbound Call Failure To Lycamobile In UK from a Subset Of Twilio Numbers

Incident Report for Twilio

Resolved

The issue affecting outbound calls to Lycamobile in UK from a subset of Twilio numbers has been resolved, and the service is functioning normally at this time.

Posted Jan 30, 2026 - 15:51 PST

Monitoring

We have started seeing recovery for outbound calls to Lycamobile in UK from a subset of Twilio numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 30, 2026 - 13:53 PST

Update

We are continuing to investigate the issue with outbound calls to Lycamobile in UK from a subset of Twilio numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Jan 30, 2026 - 10:11 PST

Update

We continue to observe an issue with outbound calls to Lycamobile in UK from a subset of Twilio numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 30, 2026 - 08:12 PST

Update

We are observing an issue with outbound calls to Lycamobile in UK from a subset of Twilio numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jan 30, 2026 - 07:20 PST

Investigating

Our monitoring systems have detected a potential issue with Call Failure To Lycamobile In UK from a Subset Of Twilio Numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jan 30, 2026 - 07:11 PST

This incident affected: CARRIER NETWORK (Voice, Europe).