Issues With TTS (Text To Speech) Using Google TTS Voices

Incident Report for Twilio

Resolved

We have fully investigated the issue with TTS (Text To Speech) using Google TTS Voice, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

Posted Jun 22, 2024 - 16:19 PDT

Update

TTS (Text To Speech) using Google TTS Voice is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 22, 2024 - 14:15 PDT

Monitoring

TTS (Text To Speech) using Google TTS Voice is now operating normally. We will continue to monitor for system stability. We'll provide another update in 1 hour or as soon as more information becomes available.

Posted Jun 22, 2024 - 13:13 PDT

Update

We are investigating an issue with TTS (Text To Speech) using Google TTS Voices. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jun 22, 2024 - 12:14 PDT

Investigating

Our monitoring systems have detected a potential issues with TTS (Text To Speech) using Google TTS Voices. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jun 22, 2024 - 11:59 PDT

This incident affected: PROGRAMMABLE VOICE US1 (Text-to-Speech US1).