SMS Delivery Delays to Algar Telecom Network in Brazil

Incident Report for Twilio

Resolved

We are no longer experiencing MSMS delivery delays when sending messages to Algar Telecom Network in Brazil. This incident has been resolved

Posted May 13, 2025 - 13:49 PDT

Update

We continue to observe recovery in SMS delivery delays when sending messages to Algar Telecom Network in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted May 13, 2025 - 12:35 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Algar Telecom Network in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted May 13, 2025 - 10:49 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to Algar Telecom Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted May 13, 2025 - 09:49 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).