Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Webhook Callbacks Degraded
Incident
Report for Twilio
Resolved
The issue affecting Webhook callbacks has been resolved, and the service is functioning normally at this time.
Update
Twilio callback service is now operating normally. We will continue to monitor for system stability. We'll provide another update in 24 hours or as soon as more information becomes available.
Monitoring
Twilio callback service is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Update
Twilio callback service is degraded and customers may experience failed webhook callbacks for a small portion of their traffic. Our engineering team is currently investigating the root cause of the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Investigating
Twilio callback service is degraded and customers may experience failed webhook callbacks for a small portion of their traffic. Our engineering team is currently investigating the root cause of the issue. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: PROGRAMMABLE VOICE US1 (PSTN US1, SIP Interface US1, Client Web US1, Client Mobile US1, Conference US1, Recording US1, Queue US1, Text-to-Speech US1, Recording Transcriptions US1, TwiML US1, Voice Insights US1, Speech Recognition (Gather Speech) US1, Intelligence US1, Pay US1, Media Streams US1, Dialogflow US1), PROGRAMMABLE VIDEO (Group Rooms, Peer-to-Peer Rooms, Recordings, Compositions, Network Traversal Service, Go Rooms, Video Insights), and FLEX (TaskRouter).