Twilio Status Page
Check here for updates about Twilio’s service availability and the status of telecom carriers globally.
Subscribe to get real-time updates via email, RSS, Slack, and more.
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
MAINTENANCE UPDATE NOTIFICATIONS
UPCOMING CARRIER MAINTENANCE
External carriers notify us when they are conducting maintenance.
Subscribe for updates so you’ll know ahead of time about their potential service disruptions.
SYSTEM METRICS
Stay up to date on the speed at which you connect.
Know more, so you can do more.
SMS delivery delays towards US over Toll-free numbers
Incident Report for Twilio
Resolved
This incident has been resolved.
Posted Nov 26, 2019 - 19:47 PST
Monitoring
We are currently observing message delivery recovery towards Toll-free numbers in the US. Our engineers are working with our carrier partner to monitor the issue. We will provide an update as soon as we have additional information.
Posted Nov 26, 2019 - 18:51 PST
Investigating
We are observing a delivery degradation for SMS sent towards Toll-free numbers in the US. We are working with our carrier partners to resolve the issue and will provide an update as soon as we have more information
Posted Nov 26, 2019 - 17:48 PST
This incident affected: CARRIER NETWORK (SMS Toll-Free, North America).