Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Delayed Message Delivery Reports for US Authy 2FA Traffic
      Incident Report for Twilio
      Resolved
      We are no longer experiencing delivery report delays for US Authy 2FA traffic. This incident has been resolved.
      Posted Jan 14, 2022 - 19:55 PST
      Monitoring
      We are observing recovery in delivery report delays for US Authy 2FA traffic. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Jan 14, 2022 - 17:55 PST
      Update
      We continue to experience delayed message delivery reports (DLRs) for US Authy 2FA traffic. Our engineers are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
      Posted Jan 14, 2022 - 15:08 PST
      Update
      We continue to experience delayed message delivery reports (DLRs) for US Authy 2FA traffic. Our engineers are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Posted Jan 14, 2022 - 13:36 PST
      Update
      We continue to experience delayed message delivery reports (DLRs) for US Authy 2FA traffic. Our engineers are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Jan 14, 2022 - 11:49 PST
      Update
      We are experiencing delays in receiving message delivery reports (DLRs) for US Authy 2FA traffic. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Posted Jan 14, 2022 - 10:54 PST
      Investigating
      Our monitoring systems have detected a potential issue with delayed DLRs impacting Authy traffic. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Jan 14, 2022 - 10:48 PST
      This incident affected: ACCOUNT SECURITY (Authy 2FA).