Delayed Message Delivery Reports for US Authy 2FA Traffic

Incident Report for Twilio

Resolved

We are no longer experiencing delivery report delays for US Authy 2FA traffic. This incident has been resolved.

Posted Jan 14, 2022 - 19:55 PST

Monitoring

We are observing recovery in delivery report delays for US Authy 2FA traffic. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 14, 2022 - 17:55 PST

Update

We continue to experience delayed message delivery reports (DLRs) for US Authy 2FA traffic. Our engineers are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

Posted Jan 14, 2022 - 15:08 PST

Update

We continue to experience delayed message delivery reports (DLRs) for US Authy 2FA traffic. Our engineers are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Jan 14, 2022 - 13:36 PST

Update

We continue to experience delayed message delivery reports (DLRs) for US Authy 2FA traffic. Our engineers are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 14, 2022 - 11:49 PST

Update

We are experiencing delays in receiving message delivery reports (DLRs) for US Authy 2FA traffic. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jan 14, 2022 - 10:54 PST

Investigating

Our monitoring systems have detected a potential issue with delayed DLRs impacting Authy traffic. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jan 14, 2022 - 10:48 PST

This incident affected: ACCOUNT SECURITY (Authy 2FA).