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SMS Delivery Delays from Domestic Registered Sender IDs to Indonesia Hutchison Three
Incident Report for Twilio
Resolved
We are no longer experiencing delivery delays when sending messages from domestic registered sender IDs to Indonesia Hutchison Three. This incident has been resolved.
Posted Nov 19, 2020 - 08:36 PST
Update
We continue to monitor the service to ensure a full recovery, and will provide another update in 2 hours or as soon as more information becomes available.
Posted Nov 19, 2020 - 07:52 PST
Monitoring
We are observing recovery in delivery delays when sending messages from domestic registered sender IDs to Indonesia Hutchison Three. We will continue monitoring the service to ensure a full recovery and will provide another update in 2 hours or as soon as more information becomes available.
Posted Nov 19, 2020 - 05:52 PST
Investigating
We continue to receive reports of SMS delivery delays when sending messages from domestic registered sender IDs to Indonesia Hutchison Three. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hour or as soon as more information becomes available.
Posted Nov 19, 2020 - 04:10 PST
Update
We continue to monitor the service to ensure a full recovery and will provide another update in 2 hours or as soon as more information becomes available.
Posted Nov 19, 2020 - 02:24 PST
Monitoring
We are observing recovery in delivery delays when sending messages from domestic registered sender IDs to Indonesia Hutchison Three. We will continue monitoring the service to ensure a full recovery and will provide another update in 60 minutes or as soon as more information becomes available.
Posted Nov 19, 2020 - 00:38 PST
Update
We continue to work with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Posted Nov 19, 2020 - 00:30 PST
Update
We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Nov 18, 2020 - 22:30 PST
Investigating
We are experiencing SMS delivery delays when sending messages from domestic registered sender IDs to Indonesia Hutchison Three. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Nov 18, 2020 - 21:30 PST
This incident affected: CARRIER NETWORK (SMS, APAC).