SMS Delivery Delays to Ufone in Pakistan

Incident Report for Twilio

Resolved

We are no longer experiencing delivery failures to Ufone in Pakistan. This incident has been resolved.

Posted Jun 18, 2020 - 17:47 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending to Ufone in Pakistan. We will continue monitoring the service to ensure a full recovery before we proceed to resolve this incident.

Posted Jun 18, 2020 - 15:55 PDT

Update

We are continuing to work with our carrier partner to resolve the issue. We will provide further updates as more information becomes available.

Posted Jun 18, 2020 - 12:55 PDT

Update

We are continuing to work with our carrier partner to resolve the issue. We will provide further updates as more information becomes available.

Posted Jun 18, 2020 - 11:05 PDT

Update

We are experiencing SMS delivery delays when sending messages to Ufone in Pakistan. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.
Investigating

Posted Jun 18, 2020 - 09:28 PDT

Investigating

Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jun 18, 2020 - 09:20 PDT

This incident affected: CARRIER NETWORK (SMS, APAC) and PROGRAMMABLE MESSAGING (SMS).