Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
SMS Delivery Delays and Failures over T-Mobile, Metro PCS and Sprint Networks in the US to a Subset of Twilio Short Codes
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery delays and failures over US T-Mobile, Metro PCS, and Sprint to a subset of Twilio short codes. This incident has been resolved.
Monitoring
We are observing recovery in SMS delivery delays and failures over US T-Mobile, Metro PCS, and Sprint to a subset of Twilio short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are continuing to work with our carrier partner to resolve SMS delivery delays and failures over US T-Mobile, Metro PCS, and Sprint to a subset of Twilio short codes. We expect to provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing SMS delivery delays and failures over US T-Mobile, Metro PCS, and Sprint to a subset of Twilio short codes. We are working with our carrier partners to resolve this issue. We expect to provide another update in X hours or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS Short Code, North America).