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        MMS Delivery Delay To Multiple USA Networks Using Subset of Shortcodes

        Incident Report for Twilio

        Resolved

        Delay To Multiple USA Networks has been resolved and MMS Delivery is operating normally at this time.
        Posted Nov 07, 2021 - 18:01 PST

        Monitoring

        We are observing recovery in MMS delivery delays to Multiple USA Networks Using Subset of Shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Nov 07, 2021 - 15:58 PST

        Investigating

        We are continuing to investigate MMS Delivery Delays when sending messages to Multiple USA Networks Using Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Nov 07, 2021 - 13:52 PST

        Monitoring

        We are observing recovery in MMS delivery delays to Multiple USA Networks Using Subset of Shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Nov 07, 2021 - 11:57 PST

        Update

        We are continuing experiencing MMS Delivery Delays when sending messages to Multiple USA Networks Using Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Nov 07, 2021 - 10:20 PST

        Investigating

        We are experiencing MMS Delivery Delays when sending messages to Multiple USA Networks Using Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Nov 07, 2021 - 09:23 PST
        This incident affected: CARRIER NETWORK (MMS Short Code, North America).