Inbound SMS degraded to subset of Australian phone numbers

Incident Report for Twilio

Resolved

This incident has been resolved.

Posted Oct 04, 2019 - 22:38 PDT

Monitoring

We have observed a recovery in receiving inbound SMS to Australian phone numbers. We will continue to monitor and provide an update when we have confirmed the issue is fully resolved.

Posted Oct 04, 2019 - 21:44 PDT

Investigating

We have detected an issue receiving inbound SMS towards a subset of Australian phone numbers. We are working with our carrier partner to resolve the issue and will provide updates as we gain more information.

Posted Oct 04, 2019 - 16:24 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).