We are observing full recovery when sending SMS Short Code messages to multiple networks in Canada. This incident has been resolved.
Posted Jun 05, 2021 - 12:12 PDT
Monitoring
We are observing successful SMS Short Code delivery when sending messages to multiple networks in Canada. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Jun 05, 2021 - 10:19 PDT
Update
We are experiencing SMS Short Code delays to multiple networks in Canada. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Jun 05, 2021 - 09:34 PDT
Investigating
Our monitoring systems have detected a potential issue with SMS Short Code delays to multiple networks in Canada. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Jun 05, 2021 - 09:01 PDT
This incident affected: CARRIER NETWORK (SMS Short Code, North America).