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System Metrics
SMS Delivery Report Failures when sending to US AT&T Network on Twilio Toll-free and Short Code Numbers
Incident
Report for Twilio
Resolved
We are no longer experiencing delivery report failures when sending to US AT&T network on Twilio toll-free and short code numbers. This incident has been resolved.
Monitoring
We are observing recovery in delivery report failures when sending to US AT&T network on Twilio toll-free and short code numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing failures in receiving message delivery reports when sending to US AT&T network on Twilio toll-free and short code numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS Short Code, North America, SMS Toll-Free, North America) and PROGRAMMABLE MESSAGING (SMS).