Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Report Failures when sending to US AT&T Network on Twilio Toll-free and Short Code Numbers
      Incident Report for Twilio
      Resolved
      We are no longer experiencing delivery report failures when sending to US AT&T network on Twilio toll-free and short code numbers. This incident has been resolved.
      Posted Apr 08, 2024 - 15:04 PDT
      Monitoring
      We are observing recovery in delivery report failures when sending to US AT&T network on Twilio toll-free and short code numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Apr 08, 2024 - 13:12 PDT
      Investigating
      We are experiencing failures in receiving message delivery reports when sending to US AT&T network on Twilio toll-free and short code numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Posted Apr 08, 2024 - 12:16 PDT
      This incident affected: CARRIER NETWORK (SMS Short Code, North America, SMS Toll-Free, North America) and PROGRAMMABLE MESSAGING (SMS).