SMS Delivery Delays to Multiple Networks in India

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to multiple networks in India. This incident has been resolved.

Posted Sep 13, 2022 - 18:20 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to multiple networks in India. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 13, 2022 - 16:30 PDT

Update

We are experiencing SMS delivery delays when sending messages to multiple networks in India. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 13, 2022 - 14:29 PDT

Update

We are experiencing SMS delivery delays when sending messages to Bharti Airtel network in India. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 13, 2022 - 14:04 PDT

Investigating

Our monitoring systems have detected a potential issue with SMS delivery delays to Bharti Airtel network in India. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Sep 13, 2022 - 14:00 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).