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        Call Failures to A Subset Of Phone Number In United Kingdom of Great Britain and Northern Ireland

        Incident Report for Twilio

        Resolved

        We are no longer experiencing Call Failures to A Subset Of Phone Number In United Kingdom of Great Britain and Northern Ireland. This incident has been resolved.
        Posted Jul 24, 2025 - 17:06 PDT

        Update

        We are observing recovery on Call Failures to A Subset Of Phone Number In United Kingdom of Great Britain and Northern Ireland. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Jul 24, 2025 - 15:12 PDT

        Monitoring

        We are observing recovery on Call Failures to A Subset Of Phone Number In United Kingdom of Great Britain and Northern Ireland. We will continue to monitor to ensure full service recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
        Posted Jul 24, 2025 - 14:42 PDT

        Update

        We are continuing to observe Call Failures to A Subset Of Phone Number In United Kingdom of Great Britain and Northern Ireland. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours, or as soon as more information becomes available.
        Posted Jul 24, 2025 - 12:11 PDT

        Update

        We are continuing to observe Call Failures to A Subset Of Phone Number In United Kingdom of Great Britain and Northern Ireland. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours, or as soon as more information becomes available.
        Posted Jul 24, 2025 - 08:14 PDT

        Update

        We are continuing to observe Call Failures to A Subset Of Phone Number In United Kingdom of Great Britain and Northern Ireland. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hour, or as soon as more information becomes available.
        Posted Jul 24, 2025 - 06:14 PDT

        Update

        We are continuing to observe voice quality issues with a subset of phone numbers in the United Kingdom of Great Britain and Northern Ireland. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hour, or as soon as more information becomes available.
        Posted Jul 24, 2025 - 05:46 PDT

        Investigating

        We are continuing to observe voice quality issues with a subset of phone numbers in the United Kingdom of Great Britain and Northern Ireland. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hour, or as soon as more information becomes available.
        Posted Jul 24, 2025 - 04:53 PDT
        This incident affected: CARRIER NETWORK (Voice, Europe).