SMS Delivery Delays and Failures to MTN in Guinea-Bissau

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to MTN in Guinea-Bissau. This incident has been resolved.

Posted May 23, 2025 - 15:51 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to MTN in Guinea-Bissau. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted May 23, 2025 - 13:47 PDT

Update

We are still experiencing SMS delivery delays and failures when sending messages to MTN in Guinea-Bissau. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

Posted May 23, 2025 - 07:18 PDT

Update

We continue experiencing SMS delivery delays and failures when sending messages to MTN in Guinea-Bissau. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted May 22, 2025 - 23:18 PDT

Update

We continue experiencing SMS delivery delays and failures when sending messages to MTN in Guinea-Bissau. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted May 22, 2025 - 19:43 PDT

Update

We continue experiencing SMS delivery delays and failures when sending messages to MTN in Guinea-Bissau. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted May 22, 2025 - 17:56 PDT

Update

We are experiencing SMS delivery delays and failures when sending messages to MTN in Guinea-Bissau. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted May 22, 2025 - 16:54 PDT

Investigating

We've become aware of a potential issue with SMS Delivery Delays and Failures to MTN in Guinea-Bissau. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted May 22, 2025 - 16:43 PDT

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).