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        Issues Accessing Call Logs Within Twilio Console

        Incident Report for Twilio

        Resolved

        Our engineers have deployed a fix, and the service has recovered fully. This incident has been resolved.
        Posted Jun 01, 2023 - 15:54 PDT

        Update

        Our engineers have identified the root cause of issue accessing the Call Logs tab from within the Active Numbers page in Twilio Console, and are working on implementing a fix. We will provide another update in 2 hours or as soon as we have more information.
        Posted Jun 01, 2023 - 14:53 PDT

        Identified

        Our engineers have identified the root cause of issue accessing the Call Logs tab from within the Active Numbers page in Twilio Console, and are working on implementing a fix. We will provide another update in 1 hour or as soon as we have more information.
        Posted Jun 01, 2023 - 13:56 PDT

        Update

        We've become aware of an issue with accessing the Call Logs tab from within the Active Numbers page in Twilio Console. Our engineering team has been alerted and is actively investigating. We will update in 1 hour or as soon as we have more information.

        As a workaround, please access call logs from within the Monitor tab in Twilio Console.
        Posted Jun 01, 2023 - 13:26 PDT

        Investigating

        We've become aware of a potential issue with Voice call logs in Twilio Console. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Jun 01, 2023 - 12:33 PDT
        This incident affected: DEVELOPER TOOLS (Console) and PHONE NUMBERS.