SMS Delivery Failures on DU Network in United Arab Emirates

Incident Report for Twilio

Resolved

We are no longer experiencing delivery failures to DU network in United Arab Emirates. This incident has been resolved.

Posted Jan 17, 2021 - 01:02 PST

Monitoring

We are observing successful SMS delivery to DU network in United Arab Emirates for the last 25 minutes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jan 16, 2021 - 23:11 PST

Investigating

We are experiencing SMS delivery failures sending to DU network in United Arab Emirates. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jan 16, 2021 - 22:19 PST