Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
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Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
SMS and MMS Delivery Delays To Verizon US via Toll Free Numbers
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS and MMS delivery delays when sending messages to Verizon US via toll free numbers. This incident has been resolved.
Monitoring
We are observing recovery in SMS and MMS delivery delays when sending messages to Verizon US via toll free numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We continue experiencing SMS and MMS delivery delays when sending messages to Verizon US via toll free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We continue experiencing SMS and MMS delivery delays when sending messages to Verizon US via toll free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing SMS and MMS delivery delays when sending messages to Verizon US via toll free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS Toll-Free, North America, MMS Toll-Free, North America).