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        Inbound Call Failures to Indonesian Twilio number Not Receiving First 30-Second Audio

        Incident Report for Twilio

        Resolved

        The issue affecting inbound calls to Indonesian Twilio number not receiving the first 30-second audio has been resolved, and the service is functioning normally at this time.
        Posted Jul 04, 2024 - 05:08 PDT

        Monitoring

        We are observing recovery in Inbound Call Failures to Indonesian Twilio number not receiving the first 30-second audio. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jul 04, 2024 - 04:54 PDT

        Update

        We are observing recovery in Inbound Call Failures to Indonesian Twilio number not receiving the first 30-second audio. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jul 04, 2024 - 04:53 PDT

        Investigating

        We are observing Inbound Call Failures to Indonesian Twilio number not receiving the first 30-second audio. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Jul 04, 2024 - 04:48 PDT
        This incident affected: CARRIER NETWORK (Voice, APAC).
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