SMS Delivery Delays from Shortcodes to US Onvoy Spectrum Mobile Network

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages from shortcodes to US Onvoy Spectrum Mobile Network. This incident has been resolved.

Posted Apr 18, 2023 - 05:01 PDT

Monitoring

We are observing successful SMS delivery from shortcodes to US Onvoy Spectrum Mobile Network. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 18, 2023 - 03:15 PDT

Update

We continue to experience SMS delivery delays when sending messages from shortcodes to US Onvoy Spectrum Mobile Network. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 18, 2023 - 03:00 PDT

Investigating

We are experiencing SMS delivery delays when sending messages from shortcodes to US Onvoy Spectrum Mobile Network. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Apr 18, 2023 - 02:01 PDT

This incident affected: CARRIER NETWORK (SMS Short Code, North America).