Inaccurate Times on Flex Insights Dashboard

Incident Report for Twilio

Resolved

Wait times inaccuracies on Flex Insights dashboard has been resolved and is operating normally at this time.

Posted Nov 27, 2023 - 14:54 PST

Monitoring

Wait times in Flex Insights dashboards are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted Nov 27, 2023 - 14:25 PST

Update

We are investigating an issue with Flex Insights dashboard. Wait times shown could be inaccurate. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 27, 2023 - 12:20 PST

Update

We are investigating an issue with Flex Insights dashboard. Wait times showed could be inaccurate. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Nov 27, 2023 - 11:24 PST

Investigating

Our monitoring systems have detected a potential issue Flex insights. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Nov 27, 2023 - 11:05 PST

This incident affected: FLEX (Flex Insights).