Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Historical Reporting is not Available for some Flex Users of Customers with Enabled Flex Insights
      Incident Report for Twilio
      Resolved
      We have determined that the Historical Data is available now and Flex Insights is operating normally at this time.
      Posted Dec 23, 2024 - 08:21 PST
      Update
      We are continuing to investigate intermittent issues with Historical Reporting not Available for some Flex Users of Customers with Enabled Flex Insights. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Posted Dec 23, 2024 - 07:27 PST
      Investigating
      Our monitoring systems have detected a potential issue with Flex Insights. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Dec 23, 2024 - 06:25 PST
      This incident affected: FLEX (Flex Insights).
      ← Current Status Powered by Atlassian Statuspage