SMS Short Code Delivery Report Delays Sending to US Cellular

Incident Report for Twilio

Resolved

We are no longer experiencing delays in receiving message delivery reports when sending to US Cellular from Twilio Short Codes. This incident has been resolved.

Posted Dec 21, 2020 - 14:22 PST

Monitoring

We are no longer experiencing delays in receiving message delivery reports when sending to US Cellular from Twilio Short Codes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 or as soon as more information becomes available.

Posted Dec 21, 2020 - 13:09 PST

Update

We are experiencing delays in receiving message delivery reports when sending to US Cellular from Twilio Short Codes. We are continuing to work with our carrier partners to resolve this issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 21, 2020 - 11:01 PST

Investigating

We are experiencing delays in receiving message delivery reports when sending to US Cellular from Twilio Short Codes. We are working with our carrier partners to resolve this issue. We expect to provide another update in 1 hours or as soon as more information becomes available.

Posted Dec 21, 2020 - 10:00 PST

This incident affected: CARRIER NETWORK (SMS Short Code, North America).