Automated Alert: Minimal Customer Impact

Incident Report for Twilio

Resolved

We have fully investigated the issue with Validity Period setting within Messaging Services, and it was determined that the impact was limited to a small set of customers. All systems are operational.

Posted Jul 22, 2026 - 23:37 PDT

Investigating

Our monitoring systems have detected a potential issue with Validity Period setting within Messaging Services not being applied. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

Posted Jul 22, 2026 - 19:29 PDT

This incident affected: PROGRAMMABLE MESSAGING (Messaging Services).