Twilio Services
Issues related to Twilio’s Software
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    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        Verify Insights Data Unavailable on Console

        Incident Report for Twilio

        Resolved

        The data update issue in Verify Insights on Console has been resolved and Verify is operating normally at this time.
        Posted May 10, 2023 - 20:33 PDT

        Update

        Verify Insights on Console is now operating normally. We continue monitoring for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
        Posted May 10, 2023 - 20:03 PDT

        Update

        Verify Insights on Console is now operating normally. We continue monitoring for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
        Posted May 10, 2023 - 19:33 PDT

        Monitoring

        Verify Insights on Console is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
        Posted May 10, 2023 - 19:03 PDT

        Update

        Our engineers detected an issue with our Verify product where Verify Insights data was not up to date on Console. Our engineering team has been alerted and is actively investigating. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted May 10, 2023 - 17:57 PDT

        Update

        Our engineers detected an issue with our Verify product where Verify Insights data was not up to date on Console. Our engineering team has been alerted and is actively investigating. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted May 10, 2023 - 15:50 PDT

        Update

        Our engineers detected an issue with our Verify product where Verify Insights data was not up to date on Console. Our engineering team has been alerted and is actively investigating. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted May 10, 2023 - 14:47 PDT

        Investigating

        Our monitoring systems have detected a potential issue with Message Detail Record Updates. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted May 10, 2023 - 14:25 PDT
        This incident affected: ACCOUNT SECURITY (Verify).