SMS Delivery Delays to Nuevatel Network in Bolivia

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Nuevatel Network in Bolivia. This incident has been resolved.

Posted Jul 17, 2024 - 22:27 PDT

Update

We are observing recovery in SMS delivery delays when sending messages to Nuevatel Network in Bolivia. We will continue to monitor the service to ensure a full recovery, and will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 17, 2024 - 20:38 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Nuevatel Network in Bolivia. We will continue to monitor the service to ensure a full recovery, and will provide another update in 30 minutes or as soon as more information becomes available.

Posted Jul 17, 2024 - 20:30 PDT

Update

We are experiencing SMS delivery delays when sending messages to Nuevatel Network in Bolivia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 17, 2024 - 18:40 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to Nuevatel Network in Bolivia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 17, 2024 - 17:40 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).