Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        Callback Delays

        Incident Report for Twilio

        Resolved

        Callback Reports delay has been resolved and is operating normally at this time.
        Posted Nov 27, 2023 - 14:14 PST

        Update

        Callbacks reports are now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
        Posted Nov 27, 2023 - 12:24 PST

        Monitoring

        Callbacks reports are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
        Posted Nov 27, 2023 - 11:45 PST

        Update

        We continue experiencing delays with callbacks reports. DLRs are processed and delivered, but they are taking time to deliver to customers. Our engineers are working to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Nov 27, 2023 - 09:48 PST

        Investigating

        We are experiencing delays in sending callbacks. All requests are being processed, but they are being received with delay. Our engineers are working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Nov 27, 2023 - 09:26 PST
        This incident affected: PROGRAMMABLE MESSAGING (SMPP).