Callback Reports delay has been resolved and is operating normally at this time.
Posted Nov 27, 2023 - 14:14 PST
Update
Callbacks reports are now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
Posted Nov 27, 2023 - 12:24 PST
Monitoring
Callbacks reports are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Posted Nov 27, 2023 - 11:45 PST
Update
We continue experiencing delays with callbacks reports. DLRs are processed and delivered, but they are taking time to deliver to customers. Our engineers are working to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Nov 27, 2023 - 09:48 PST
Investigating
We are experiencing delays in sending callbacks. All requests are being processed, but they are being received with delay. Our engineers are working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Nov 27, 2023 - 09:26 PST
This incident affected: PROGRAMMABLE MESSAGING (SMPP).