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Voice Calls are failing for calls that have Recordings Enabled
Incident Report for Twilio
Resolved
This incident has been resolved.
Posted 19 days ago. Aug 31, 2017 - 11:47 PDT
Update
Our Engineering teams have identified the incident window to have started at 11:10am Pacific and we saw full recovery by 11:17am Pacific. Calls that have recordings enabled are no longer failing, all systems are operating normally.
Posted 19 days ago. Aug 31, 2017 - 11:43 PDT
Update
We have identified the issues and are currently monitoring the recovery of our systems.
Posted 19 days ago. Aug 31, 2017 - 11:25 PDT
Monitoring
We have identified the issues and are currently monitoring the recovery of our systems.
Posted 19 days ago. Aug 31, 2017 - 11:24 PDT
Investigating
We are currently investigating an issues that is causing Voice Calls to fail when recordings are enabled for the call.
Posted 19 days ago. Aug 31, 2017 - 11:21 PDT
This incident affected: Programmable Voice (PSTN, SIP, Client Web, Client Mobile, Recording).