Non-Us Trial Accounts Are Not Able to Provision Phone Numbers

Incident Report for Twilio

Resolved

We have fully investigated the provision phone numbers issue with a subset of non-Us trial accounts triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

Posted May 09, 2022 - 10:26 PDT

Investigating

We've become aware of a potential issue with a subset of non-Us trial accounts are not able to provision phone numbers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted May 09, 2022 - 09:58 PDT