SMS Delivery Delays to Digi Network in Malaysia

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Digi Network in Malaysia. This incident has been resolved.

Posted Aug 24, 2024 - 09:25 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Digi Network in Malaysia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 24, 2024 - 07:26 PDT

Update

We are experiencing SMS delivery delays when sending messages to Digi Network in Malaysia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Aug 24, 2024 - 05:00 PDT

Update

We are experiencing SMS delivery delays when sending messages to Digi Network in Malaysia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Aug 24, 2024 - 01:17 PDT

Update

We are experiencing SMS delivery delays when sending messages to Digi Network in Malaysia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 23, 2024 - 23:22 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to Digi Network in Malaysia. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Aug 23, 2024 - 22:22 PDT

This incident affected: CARRIER NETWORK (SMS, APAC) and PROGRAMMABLE MESSAGING (SMS).