SMS Delivery Failures to UK networks

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures to UK Networks. This incident has been resolved.

Posted May 03, 2021 - 09:21 PDT

Monitoring

We are observing successful SMS delivery to UK networks for the last 20 minutes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted May 03, 2021 - 08:36 PDT

Investigating

We are experiencing delivery failures sending to some UK Networks. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted May 03, 2021 - 07:42 PDT

This incident affected: CARRIER NETWORK (SMS, Europe).