Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Marketplace Services Down in US1
      Incident Report for Twilio
      Resolved
      We are no longer experiencing issue with Marketplace services. This incident has been resolved.
      Posted Jan 26, 2023 - 22:17 PST
      Monitoring
      For the incident impacting Marketplace services, we have observed a recovery for all services. We will be monitoring all services to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.
      Posted Jan 26, 2023 - 22:12 PST
      Update
      We are currently experiencing issues with creating Pay Connectors or updating existing Pay connectors. There is no impact on creating tokens or capturing payments. We expect to provide another update in 2 hour or as soon as more information becomes available.
      Posted Jan 26, 2023 - 21:03 PST
      Update
      We are still experiencing issues creating tokens or capture payments using Twilio Pay on Voice calls in the US1 region. Our engineering team is actively looking into the issue. We expect to provide an update within 2 hours or as soon as information become available.
      Posted Jan 26, 2023 - 20:51 PST
      Update
      We are still experiencing issues creating tokens or capture payments using Twilio Pay on Voice calls in the US1 region. Our engineering team is actively looking into the issue. We expect to provide an update within an hour or as soon as information become available.
      Posted Jan 26, 2023 - 19:49 PST
      Update
      We are currently seeing an issue with Marketplace Services(Addons and Pay) in the US1 region. Our engineering team is looking into the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Posted Jan 26, 2023 - 19:17 PST
      Investigating
      Our monitoring systems have detected a potential issue with Marketplace Services. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Jan 26, 2023 - 19:04 PST
      This incident affected: TWILIO PLATFORM (Other).