On Call Engineers are Investigating Video REST API connectivity

Incident Report for Twilio

Resolved

We had been experiencing latency to our Video REST API between 8am UTC to 9am UTC. Our engineering teams applied a fix and the issue is resolved now.

Posted Apr 08, 2020 - 02:43 PDT

Investigating

Our monitoring systems have detected a potential latency on Video REST API when trying to reach the service. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Apr 08, 2020 - 01:33 PDT

This incident affected: PROGRAMMABLE VIDEO (Network Traversal Service).