Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
SMS Delivery Delays to the NetOne Network in Zimbabwe
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery delays when sending messages to NetOne network in Zimbabwe. This incident has been resolved.
Monitoring
We are observing recovery in SMS delivery delays when sending messages to NetOne network in Zimbabwe. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are continuing to investigate the issue causing SMS delivery delays when sending messages to the NetOne network in Zimbabwe. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Update
We are continuing to investigate the issue causing SMS delivery delays when sending messages to the NetOne network in Zimbabwe. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing SMS delivery delays when sending messages to the NetOne network in Zimbabwe. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with SMS delivery delays to the NetOne network in Zimbabwe. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.