Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        Automated Alert: Minimal Customer Impact

        Incident Report for Twilio

        Resolved

        We have fully investigated the Incoming SMS Delivery Delays to a subset of numbers to H3G- UK issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.
        Posted Dec 04, 2021 - 13:05 PST

        Update

        We are observing Incoming SMS Delivery Delays to a subset of numbers to H3G- UK. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Dec 04, 2021 - 12:12 PST

        Update

        We are observing Incoming SMS Delivery Delays to a subset of numbers to H3G- UK. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Dec 04, 2021 - 12:11 PST

        Update

        We are observing Incoming SMS Delivery Delays to a subset of numbers to H3G- UK. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Dec 04, 2021 - 11:59 PST

        Investigating

        Our monitoring systems have detected a potential issue with Delay for incoming SMSes - H3G- UK. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Dec 04, 2021 - 11:15 PST
        This incident affected: CARRIER NETWORK (SMS, Europe).