We have fully investigated the Incoming SMS Delivery Delays to a subset of numbers to H3G- UK issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.
Posted Dec 04, 2021 - 13:05 PST
Update
We are observing Incoming SMS Delivery Delays to a subset of numbers to H3G- UK. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Dec 04, 2021 - 12:12 PST
Update
We are observing Incoming SMS Delivery Delays to a subset of numbers to H3G- UK. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Dec 04, 2021 - 12:11 PST
Update
We are observing Incoming SMS Delivery Delays to a subset of numbers to H3G- UK. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Dec 04, 2021 - 11:59 PST
Investigating
Our monitoring systems have detected a potential issue with Delay for incoming SMSes - H3G- UK. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Dec 04, 2021 - 11:15 PST
This incident affected: CARRIER NETWORK (SMS, Europe).