Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      MMS Delivery Delays on AT&T and Sprint
      Incident Report for Twilio
      Resolved
      We are no longer experiencing MMS delivery delays to AT&T and Sprint in the US. This incident has been resolved.
      Posted Nov 30, 2020 - 16:24 PST
      Monitoring
      We are observing successful MMS delivery to AT&T and Sprint in the US. We will continue to monitor to ensure full service recovery. We expect to provide another update in another 2 hours or as soon as more information becomes available.
      Posted Nov 30, 2020 - 15:26 PST
      Update
      We are experiencing recovery on MMS Delivery to AT&T for the past 60 minutes. We are still experiencing MMS delivery delays to Sprint in the US when sending from US Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Posted Nov 30, 2020 - 14:10 PST
      Update
      We are still experiencing MMS delivery delays to AT&T and Sprint in the US when sending from US Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Nov 30, 2020 - 11:52 PST
      Update
      We are still experiencing MMS delivery delays to AT&T and Sprint in the US when sending from US Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Nov 30, 2020 - 11:17 PST
      Update
      We are still experiencing MMS delivery delays to AT&T and Sprint in the US when sending from US Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Posted Nov 30, 2020 - 10:21 PST
      Update
      We are experiencing MMS delivery delays to AT&T and Sprint in the US when sending from US Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Posted Nov 30, 2020 - 09:15 PST
      Investigating
      We are experiencing MMS delivery delays to AT&T and Sprint in the US. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Posted Nov 30, 2020 - 09:11 PST
      This incident affected: CARRIER NETWORK (MMS Short Code, North America).