SMS Delivery Failures in France

Incident Report for Twilio

Resolved

This incident has been resolved.

Posted Feb 03, 2020 - 17:48 PST

Monitoring

We are observing recovery for messages in France. We will keep monitoring the status and provide further updates in one hour.

Posted Feb 03, 2020 - 16:49 PST

Update

We are still experiencing delivery failures sending and receiving messages in France on multiple networks via long code. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.

Posted Feb 03, 2020 - 15:59 PST

Update

We are experiencing delivery failures sending and receiving messages in France on multiple networks via long code. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.

Posted Feb 03, 2020 - 15:10 PST

Investigating

We are experiencing delivery failures sending and receiving in France. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.

Posted Feb 03, 2020 - 14:54 PST

This incident affected: PROGRAMMABLE MESSAGING (SMS).