Unable to Place IoT Hardware Orders Due to Failures When Retrieving Addresses

Incident Report for Twilio

Resolved

An error is occurring when trying to retrieve addresses to ship IoT hardware has been resolved and Programmable Wireless is operating normally at this time.

Posted Jul 16, 2024 - 10:21 PDT

Investigating

An error is occurring when trying to retrieve addresses to ship IoT hardware to blocking users from being able to place orders for Internet of Things products in Console. We are investigating issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 16, 2024 - 10:03 PDT