Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Some inbound calls to Brazil - Porto-Alegre Numbers are failing
      Incident Report for Twilio
      Resolved
      This incident has been resolved.
      Posted Apr 05, 2020 - 10:28 PDT
      Update
      Our engineers are still working with the underlying carrier to resolve the issue. We will provide further updates as the information becomes available.
      Posted Apr 05, 2020 - 05:04 PDT
      Update
      Our engineers are still working with the underlying carrier to resolve the issue. We will provide further updates as the information becomes available.
      Posted Apr 04, 2020 - 22:32 PDT
      Identified
      The issue has been identified and our engineers are working with the underlying carrier to resolve the issue. We will provide further updates as the information becomes available.
      Posted Apr 04, 2020 - 18:41 PDT
      Update
      We are continuing to investigate this issue that is causing some calls to Brazil - Porto-Alegre Numbers to fail.
      Posted Apr 04, 2020 - 18:02 PDT
      Update
      We are continuing to investigate this issue that is causing some calls to Brazil - Porto-Alegre Numbers to fail.
      Posted Apr 04, 2020 - 13:19 PDT
      Update
      We are continuing to investigate this issue that is causing some calls to Brazil - Porto-Alegre Numbers to fail.
      Posted Apr 04, 2020 - 11:06 PDT
      Update
      A small amount of voice calls to Brazil - Porto-Alegre Numbers are failing to connect. Our engineers are working with the underlying carrier to resolve the issue. We will provide more information as it is received.
      Posted Apr 04, 2020 - 10:01 PDT
      Investigating
      Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Apr 04, 2020 - 09:43 PDT
      This incident affected: CARRIER NETWORK (Voice, Latin America).