SMS Delivery Failures to U Mobile in Malaysia

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures when sending messages to U Mobile network in Malaysia. This incident has been resolved.

Posted Jul 30, 2025 - 07:30 PDT

Monitoring

We are observing successful SMS delivery to U Mobile network in Malaysia. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 30, 2025 - 05:35 PDT

Update

We continue to experience SMS delivery failures when sending messages to U Mobile network in Malaysia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Jul 30, 2025 - 02:18 PDT

Update

We continue to experience SMS delivery failures when sending messages to U Mobile network in Malaysia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 30, 2025 - 00:21 PDT

Investigating

We are experiencing SMS delivery failures when sending messages to U Mobile network in Malaysia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 29, 2025 - 23:33 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).