Undelivered SMS Traffic Towards Etisalat UAE With Authy/Verify

Incident Report for Twilio

Resolved

The issue with undelivered SMS traffic towards Etisalat UAE with Authy/Verify has been resolved, and the service is functioning normally at this time.

Posted Jun 22, 2023 - 09:27 PDT

Monitoring

We have started seeing recovery for undelivered SMS traffic towards Etisalat UAE with Authy/Verify. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.

Posted Jun 22, 2023 - 08:56 PDT

Update

We are currently investigating an issue with undelivered SMS traffic towards Etisalat UAE with Authy/Verify. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Jun 22, 2023 - 04:50 PDT

Update

We are investigating an issue with undelivered SMS traffic towards Etisalat UAE with Authy/Verify. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 22, 2023 - 02:51 PDT

Investigating

We are investigating an issue with undelivered SMS traffic towards Etisalat UAE with Authy/Verify. We expect to provide another update in 1 hour or as soon as more information becomes available

Posted Jun 22, 2023 - 02:04 PDT

This incident affected: ACCOUNT SECURITY (Authy 2FA, Verify) and CARRIER NETWORK (SMS, Middle East & Africa).