Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
MMS Delivery Delays to AT&T and Verizon US from a Subset of Shortcodes
Incident
Report for Twilio
Resolved
We are no longer experiencing delivery report delays when sending to AT&T US from a subset of Shortcodes. This incident has been resolved.
Monitoring
We are observing recovery in delivery report delays when sending to AT&T US from a subset of Shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in [X minutes] or as soon as more information becomes available.
Update
We are continuing to investigate MMS delivery delays to AT&T and Verizon US from a Subset of Short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Update
We are still experiencing MMS delivery delays to AT&T and Verizon US from a Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Update
We are still experiencing MMS delivery delays to AT&T and Verizon US from a Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Update
We are still experiencing MMS delivery delays to AT&T and Verizon US from a Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Update
We are still experiencing MMS delivery delays to AT&T and also Verizon US from a Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are still experiencing MMS delivery delays to AT&T US from a Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing MMS delivery delays to AT&T US from a subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (MMS Short Code, North America).