Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Voice Application SID is Removed When Updating Phone Number Config in Twilio Console
      Incident Report for Twilio
      Resolved
      The issue with Programmable Voice where application SID is removed when updating messaging config in Twilio console has been resolved.
      Posted May 19, 2023 - 17:49 PDT
      Monitoring
      We have started seeing recovery for the issue with Programmable Voice where application SID is removed when updating messaging config in Twilio console. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
      Posted May 19, 2023 - 17:34 PDT
      Update
      Our engineers have identified the issue with Programmable Voice where application SID is removed when updating messaging config in Twilio console, and are working to deploy a fix. Customers can still use the API. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Posted May 19, 2023 - 13:48 PDT
      Update
      Our engineers have identified the issue with Programmable Voice where application SID is removed when updating messaging config in Twilio console, and are working to deploy a fix. Customers can still use the API. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted May 19, 2023 - 11:48 PDT
      Identified
      Our engineers have identified the issue with Programmable Voice where application SID is removed when updating messaging config in Twilio console, and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Posted May 19, 2023 - 10:50 PDT
      Investigating
      We’re investigating an issue with Programmable Voice where application SID is removed when updating messaging config in Twilio console. Our engineering team has been alerted and is actively investigating. We will provide another update in 4 hours or as soon as more information becomes available.
      Posted May 19, 2023 - 06:45 PDT
      Identified
      The engineering team have identified the root cause of the issue that is affecting Twilio Console. The team is working on the fix at the moment, and we expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted May 19, 2023 - 04:40 PDT
      Update
      We’ve become aware of a potential issue with Programmable Voice where application SID is removed when updating messaging config in Twilio console. Our engineering team has been alerted and is actively investigating. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted May 19, 2023 - 03:40 PDT
      Update
      We’ve become aware of a potential issue with Programmable Voice where application SID is removed when updating messaging config in Twilio console. Our engineering team has been alerted and is actively investigating. We will provide another update in 1 hour or as soon as more information becomes available
      Posted May 19, 2023 - 03:32 PDT
      Investigating
      We've become aware of a potential issue with Programmable Voice where application SID is removed when updating messaging config in Twilio console. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted May 19, 2023 - 02:53 PDT
      This incident affected: DEVELOPER TOOLS (Console).