SMS Delivery Delays to MTN Network in Congo

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures to the MTN network in Congo. This incident has been resolved.

Posted Aug 08, 2023 - 20:28 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to the MTN network in Congo. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 08, 2023 - 18:31 PDT

Update

We continue to experience SMS delivery delays when sending messages to the MTN network in Congo. Our engineers are working with our carrier partner to resolve this issue. We will provide another update in 24 hours or as soon as more information becomes available.

Posted Aug 07, 2023 - 19:41 PDT

Update

We continue to experience SMS delivery delays when sending messages to the MTN network in Congo. Our engineers are working with our carrier partner to resolve this issue. We will provide another update in 16 hours or as soon as more information becomes available.

Posted Aug 07, 2023 - 03:51 PDT

Update

We continue to experience SMS delivery delays when sending messages to the MTN network in Congo. Our engineers are working with our carrier partner to resolve this issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Aug 06, 2023 - 19:55 PDT

Update

We continue to experience SMS delivery delays when sending messages to the MTN network in Congo. Our engineers are working with our carrier partner to resolve this issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Aug 06, 2023 - 16:03 PDT

Update

We continue to experience SMS delivery delays when sending messages to the MTN network in Congo. Our engineers are working with our carrier partner to resolve this issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 06, 2023 - 14:16 PDT

Update

We are experiencing SMS delivery delays when sending messages to the MTN network in Congo. Our engineers are working with our carrier partner to resolve this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Aug 06, 2023 - 13:12 PDT

Investigating

Our monitoring system has detected a potential issue with SMS delivery delays to the MTN network in Congo. Our engineering team has been alerted and is actively investigating. We will update you as soon as we have more information.

Posted Aug 06, 2023 - 13:08 PDT

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).