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Twilio Services
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    Issues found outside of Twilio’s Network
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      SMS Delivery Delays to Africell Network in Sierra Leone
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery delays when sending messages to Africell Network in Sierra Leone. This incident has been resolved.
      Posted Dec 21, 2024 - 12:24 PST
      Monitoring
      We are observing recovery in SMS delivery delays when sending messages to Africell Network in Sierra Leone. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Dec 21, 2024 - 10:24 PST
      Update
      We continue experiencing SMS delivery delays when sending messages to Africell Network in Sierra Leone. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Dec 21, 2024 - 10:13 PST
      Investigating
      We are experiencing SMS delivery delays when sending messages to Africell Network in Sierra Leone. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Dec 21, 2024 - 09:13 PST
      This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).
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