Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        Delayed Voice Insights Events and Summary Availability via API

        Incident Report for Twilio

        Resolved

        Voice Insights events and summaries are caught up.
        Posted Feb 13, 2019 - 23:06 PST

        Identified

        We’ve started recovery of missing Insights events and summaries.
        Posted Feb 13, 2019 - 20:16 PST

        Investigating

        We are observing delays for Voice Insights Events and Summary availability via API. Metrics availability via API is not impacted.
        Posted Feb 13, 2019 - 16:07 PST
        This incident affected: PROGRAMMABLE VOICE US1 (Voice Insights US1).