SMS Delivery Delay to Africell Network in Democratic Republic of Congo

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending to Africell network in Democratic Republic of Congo. This incident has been resolved.

Posted Jul 16, 2025 - 11:48 PDT

Monitoring

We are seeing SMS delivery without delays when sending to Africell network in Democratic Republic of Congo. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 16, 2025 - 09:53 PDT

Update

We are still experiencing SMS delivery delays when sending messages to Africell network in Democratic Republic of Congo. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Jul 16, 2025 - 05:33 PDT

Update

We are still experiencing SMS delivery delays when sending messages to Africell network in Democratic Republic of Congo. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Jul 16, 2025 - 01:15 PDT

Update

We are still experiencing SMS delivery delays when sending messages to Africell network in Democratic Republic of Congo. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 15, 2025 - 23:15 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to Africell network in Democratic Republic of Congo. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 15, 2025 - 22:16 PDT

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).