Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Inbound Call Failures to a Subset of Brazil Twilio Phone Numbers
Incident
Report for Twilio
Resolved
The scope of this incident has been found to impact a small percentage of customers. This incident post will be closed out, and we will open communication with these customers individually.
Update
We are still observing call failures to Twilio a subset of Brazil numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We are still observing call failures to Twilio a subset of Brazil numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are observing call failures to Twilio a subset of Brazil numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (Voice, Latin America).